FAQ

Answers to all your questions in one place

General Questions

What types of crafting classes do you offer in your South East London Studio?

Kreative Crafts Club offers a wide range of fun crafting classes like painting, embroidery, beading, jewellery making, and tufting courses. Whether you’re a beginner or a seasoned pro, we’ve got something for your skill level!

Where are your crafting classes located in London?

Our crafting classes are held at our  Woolwich Arts & Crafts studio is located at Kreative Crafts Club, 8th Floor, SET London, Beresford Street, London SE18 6BU – how to get here [hyperlink]

What are the timings for your crafting classes?

We have classes throughout the week, with both daytime and evening sessions available. Check out our [class schedule page/link] for all the details.

Do you offer online crafting classes?

Right now, we’re all about in-person experiences but we do offer a range of kits in our online store (with detailed instructions) if you can’t make it down to our London studio for some hands-on fun!

How can I register for a crafting class?

It’s easy! You can sign up for a class through our website by visiting the [class registration page/link]

What is the age requirement for your crafting classes?

Our classes are open to anyone 16 and above. Some of our events with alcohol may have different age requirements, so please check those details when booking.

Class Details

What materials are provided in your crafting classes?

We’ve got you covered! All  the necessary materials and tools you’ll need in our classes will be provided by Kreative Crafts Club. Just bring yourself and get ready to create.

Do I need to bring my own supplies for the classes?

Nope, you don’t need to bring anything. All the supplies are included in your class fee (unless specified otherwise) but do feel free to get in touch if there’s something specific you would like to bring with you.

How long does each crafting class last?

Most of our classes are about 2 hours long. You can find the specific duration on the respective class page.

Can I attend a class without prior crafting experience?

Absolutely! Many of our classes are perfect for beginners. Our friendly instructors will guide you through each step.

What is the class size for your crafting sessions?

Our class sizes are quite generous – usually between 20-30 people; with at least 2 instructors on hand, to ensure everyone gets plenty of attention and support.

What should I wear to a crafting class?

Wear something comfortable that you don’t mind getting a little messy. We provide aprons for some of our messier projects.

Special Classes and Events

Do you offer kids’ crafting workshops?

Currently, we do not offer classes or workshops for children. Our classes are designed for participants for adults and teens aged 16 and up.

 We might add kids’ classes in the future, so stay tuned!

Are there any seasonal or holiday-themed classes?

Yes, we love celebrating the seasons! We offer a variety of themed classes and workshops throughout the year. Keep an eye on our website and social media pages for updates.

Can you create custom crafting projects for special occasions?

Yes, we can! Whether it’s a birthday, bridal shower, or any special occasion, we can design a custom crafting project just for you. Please contact us to discuss your needs and preferences.

What special events do you have planned for this year?

We have a full calendar of exciting events, including themed workshops, holiday events, and community fairs. Check our [events page/link] for the latest updates.

Booking and Scheduling

How can I book a crafting class?

Booking is super simple! You can book a class online through our website

Can I reschedule a class if I cannot attend?

Yes, you can reschedule your class if you inform us at least 48 hours in advance

Please note that a rescheduling fee of £35.00 will apply for each change in the booking date after this period.

What happens if a class is cancelled?

If a class is cancelled by Kreative Crafts Club, you will receive a full refund or the option to reschedule. We’ll make sure you’re taken care of.

Do you offer private crafting sessions?

Yes, we do! Yes, we offer private crafting sessions for individuals or groups. Please contact us for more details and pricing.

Do you offer private crafting sessions?

Absolutely! We love hosting group events and parties. Contact us to discuss your requirements and to make a booking.

What if I don’t send my design on time? What should I do?

If you’re unable to send your design at least 3 working days before your workshop, please let us know as soon as possible.

You may need to reschedule your workshop to ensure we have ample time to prepare your materials.

A £35.00 rescheduling fee will apply if you need to move your booking to a later date.

Pricing and Payment

How much do your crafting classes cost?

Our class fees vary depending on what you’re making and how long the class is. For all the pricing details, please visit our [class pricing page/link].

Can I pay for the classes in installments?

Currently, we do not offer installment payments.

Full payment is required at the time of booking as it helps us keep everything running smoothly!

What is your refund policy?

We get it, plans change. You can get a full refund if you cancel 7 days before the class starts. Cancellations made less than 7 days in advance will not be eligible for a refund.

Please note that all refunds will be subject to an administration fee and booking fees are non-refundable.

Are there any additional fees for materials?

No, there are no additional fees for materials unless specified otherwise in the class description.

Do you offer gift vouchers for your crafting classes?

Unfortunately no. We do not offer gift vouchers for our classes at this time.

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